Tweezy is your all-in-one platform to connect, create, and monetize your content. Dive into the community, share your creativity, and unlock new opportunities today!

FAQ – Tweezy User Guide

1. Account Setup and Login

Q: How do I create an account on Tweezy?
A: To create an account, go to the Tweezy website or app and click "Sign up." Fill in your full name, email, and password, and accept the terms and conditions. Note: Nicknames are not allowed.

Q: I forgot my password. What should I do?
A: Click "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email to reset your password.

 

2. Subscription Details

Q: How do I subscribe to a Creator’s content?
A: Visit the Creator’s profile, select the subscription option, and follow the payment process. You can choose from various subscription plans based on the Creator's offerings.

Q: What payment methods are available for subscriptions?
A: You can pay via credit/debit card or through your Tweezy Wallet.

Q: Can I view content without subscribing?
A: Public content is accessible for free. Non-public content requires a subscription or pay-per-view access.

 

3. Posting Content

Q: How can I publish a post?
A: Go to "My Page," click the post icon, and start creating. You can add text, images, videos, or ZIP files. Use emojis to make your post engaging.

Q: Can I schedule posts?
A: Yes! Use the calendar icon to set a date and time for your post to go live.

Q: Who can see my posts?
A: You can choose to make posts public or restrict visibility to paying subscribers only.

 

4. Privacy and Security

Q: How is my data protected on Tweezy?
A: Tweezy complies with GDPR and other data protection regulations. Your data is securely stored and used solely for platform purposes.

Q: Can I use Tweezy anonymously?
A: Yes, you can enable the "Show username instead of full name" option in your profile settings.

 

5. E-commerce on Tweezy

Q: What can I sell on Tweezy?
A: You can sell physical products, digital goods, services, custom creations, and event tickets.

Q: How do I set up a storefront?
A: On "My Page," upload products with descriptions, images, and prices. Activate your shop to start selling.

 

6. Wallet and Balance

Q: How do I add money to my Tweezy Wallet?
A: Go to the "Wallet" section, choose a top-up method, and follow the instructions to add funds.

Q: Can I withdraw money from my Wallet?
A: Yes, you can withdraw your balance after meeting the platform’s withdrawal criteria.

 

7. Referral System

Q: How does the referral system work?
A: Share your referral link with others. If they join Tweezy using your link, you may earn rewards or bonuses as per the platform's referral program.


FAQ – Tweezy: Taxes, Transactions, and Content

1. Content Options for Creators

Q: What content can I share on Tweezy?
A: As a Creator, you can choose from:

• Public Content: Free content visible to everyone.
• Paid Content: Exclusive content visible only to subscribers.
• Pay per View Content: Posts unlocked for a one-time fee.

Q: How do users access Paid Content?
A: Users subscribe by transferring funds from their Wallet to the Creator's Balance. Subscriptions renew automatically unless canceled or insufficient Wallet funds are available.

2. E-commerce on Tweezy

Q: What types of products can I sell on Tweezy?
A: Tweezy supports the sale of:

• Physical Products: Add product photos, name, price, shipping fees, stock, and description.
• Digital Products: Upload files like NFTs, 3D models, or other downloadable items.
• Custom Content: Offer tailored products such as personalized videos or messages.

Q: How does payment for products work?
A: Payments are made through the buyer's Wallet and transferred to the seller’s Balance. For physical products, shipping confirmations are required. For digital items, downloads are available after payment.

3. Wallet and Balance

Q: What is the Wallet used for?
A: The Wallet is used for making payments on Tweezy, such as:

• Subscriptions
• Tips
• Pay per View content
• Product purchases

Q: How do I add funds to my Wallet?
A: Add money via credit card. These funds are used for transactions across the platform.

Q: What is the Balance?
A: The Balance is where your earnings (from subscriptions, sales, or tips) are stored. You can transfer funds from your Balance to your bank account.

Q: Are there any withdrawal limits?
A: Yes, the minimum withdrawal amount is €50, and the maximum is €5,000. Withdrawals are processed on the 21st of each month and take 14 days to complete.

4. Taxes and Commissions

Q: Does Tweezy charge a commission on transactions?
A: Yes, the platform charges a commission ranging from 10% to 50%, depending on the type of transaction and plan.

Q: Are there VAT or transaction fees?
A: Yes, VAT may apply based on the buyer’s and seller’s location. Transaction fees are also charged for Wallet top-ups and withdrawals.

5. Paid Plans for Creators

Q: What are the benefits of a paid plan?
A: Creators on a paid plan enjoy:

• Lower commission rates.
• Better visibility and positioning on the platform.

6. General Questions

Q: Can I offer e-learning or webinars?
A: Yes, e-learning providers and event organizers can offer their content for free or as paid subscriptions/pay-per-view. The same payment system applies.

Q: How are transactions managed?
A: All transactions are conducted securely through the Tweezy Wallet system. Users can track their spending and earnings via the Wallet and Balance sections.

 

FAQ – Why Tweezy?

1. Why Choose Tweezy?

Q: What makes Tweezy unique for creators and users?
A: Tweezy offers a platform free from spam and fake accounts, ensuring a secure environment. It’s designed for creators, communities, e-commerce brands, and e-learning providers to showcase their content, products, and services effectively.

Q: Can I trust Tweezy with my content and data?
A: Yes, Tweezy provides full control over your content and data. The platform aligns with European regulations, ensuring transparency and security for all users.

2. For Content Creators

Q: What features does Tweezy offer for content creators?
A: Tweezy empowers creators to:

• Share content with public or paid access.
• Offer "pay per view" for specific posts.
• Earn through subscriptions, ads, and merchandise sales.
• Organize free or paid live-stream events.
• Participate in referral programs to earn commissions.

Q: How does Tweezy prevent fake accounts?
A: The platform verifies all accounts, ensuring you know who your followers are, providing a trusted and safe environment.

3. For Communities

Q: What benefits does Tweezy offer for community management?
A: Tweezy allows communities to:

• Control access and communication within the group.
• Organize events and live-streams.
• Earn from ads targeted to their members.
• Set referral programs to grow the community.

Q: Can communities limit content sharing?
A: Yes, you can determine who can post and share content within your community, ensuring a focused and secure environment.

4. For E-commerce Brands

Q: How does Tweezy support e-commerce brands?
A: Tweezy provides tools for:

• Inventory management and secure transactions.
• Hosting flash sales, secret sales, and capsule collections.
• Direct communication with customers.
• Organizing promotional and sales events.

Q: Does Tweezy handle VAT and tax compliance?
A: Yes, the platform automatically adheres to European tax and VAT regulations, simplifying compliance for brands.

5. For E-learning Providers

Q: What features are available for e-learning providers?
A: Tweezy enables providers to:

• Offer programs via pay-per-view or subscription models.
• Automate bookings and secure checkouts.
• Build a learning-focused community.
• Organize and manage live-stream sessions or webinars.

6. General Features

Q: Does Tweezy support affiliate sales?
A: Yes, you can manage affiliate sales through your own channel, keeping control over your audience and earnings.

Q: What kind of events can I organize on Tweezy?
A: You can organize live-stream events, promotional sales, webinars, or exclusive gatherings, all with the option to charge fees or offer them for free.

"With Tweezy, you have the tools to take control of your content, grow your community, and achieve success in a secure and spam-free environment. Join us today and be part of something revolutionary!"