Terms and Policies

Version dated 04.12.2024
 

Cookies Policy

At TWEEZY, we value your privacy and are committed to being transparent about how we use cookies and similar technologies to enhance your experience on our platform. This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help the site recognize your device and remember information about your visit to improve functionality and user experience.

2. Types of Cookies We Use

Essential Cookies
  • These cookies are necessary for the platform to function and cannot be switched off.
  • They enable features such as secure login and site navigation.
Analytical Cookies
  • Used to understand how visitors interact with the platform.
  • These cookies help us measure performance, identify errors, and improve the overall user experience.
Functional Cookies
  • Enable advanced features and customization, such as remembering your preferences (e.g., language settings).
Marketing and Advertising Cookies
  • Used to deliver relevant ads and measure the effectiveness of marketing campaigns.
  • These may include cookies from third-party partners.

3. How We Use Cookies

We use cookies to:

  • Ensure the platform operates efficiently.
  • Analyze user behavior to improve features and functionality.
  • Deliver personalized content and targeted advertisements.
  • Monitor site performance and security.

4. Third-Party Cookies

We may use third-party cookies from services like Google Analytics or advertising partners. These cookies are subject to the privacy policies of their respective providers.

5. Managing Your Cookies Preferences

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality and experience of the platform.

Steps to Manage Cookies in Your Browser

6. Changes to This Policy

We may update this Cookies Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

7. Contact Us

If you have any questions or concerns about this Cookies Policy, please contact us at:
Email: support@tweezy.io
Address: AURALES SAS, 12, Boulevard des Fauvettes, 83120 Sainte-Maxime, France
 

Content Policy

At TWEEZY, a platform where creativity thrives, we are committed to maintaining a safe and respectful environment for all Users. Operated by AURALES SAS, a French entity registered under the Fréjus Trade and Companies Register (No. 809 565 906), we aim to uphold high ethical standards. Our VAT number is FR16953139235, with SIREN 953139235 and SIRET 95313923500014. Here, we are referred to as "the Operator," "TWEEZY," or simply "Us."

Prohibited Content

To foster a positive and secure environment, Creators are required to adhere to the following guidelines. The following types of content are strictly prohibited:

1. Underage Representation
  • Any Media featuring individuals under the age of 18 is forbidden.
  • Content involving individuals appearing underage requires written documentation verifying age and consent.
2. Prohibited Themes
  • Content promoting or depicting firearms, illegal goods, drugs, or illicit substances.
  • Material involving themes such as self-harm, suicide, incest, bestiality, or explicit violence or sexual activities.
3. Hate Speech and Privacy Violations
  • Any form of hate speech or content that violates privacy by disclosing personal data without consent.
  • Unsolicited sexual content, language, or manipulated sexual imagery.
4. Impersonation and Coercion
  • Content falsely claiming association with TWEEZY.
  • Attempts to exploit or extort others for financial or personal gain.

Enforcement and Compliance

Breaching these guidelines may result in:

  1. Account restrictions or suspension, as outlined in the General Terms and Conditions of Service (GTS).
  2. Permanent removal of content that violates this policy.

Measures to Ensure Compliance

To uphold these standards, TWEEZY implements:

  • Certification: Mandatory identity verification for Creators before content publication.
  • Content Analysis: Use of AI to detect and flag potentially harmful or prohibited Media.
  • Reporting Mechanism: A clear process for reporting and promptly removing illegal or harmful content.

Commitment to Safety

TWEEZY is dedicated to combating illicit content and promoting a safe, creative space for all. By adhering to these policies, Creators and Users contribute to preserving the integrity and positive spirit of our platform.

Together, we can ensure TWEEZY remains a secure and inspiring environment where creativity knows no bounds.



Privacy Policy Overview

We understand that protecting your personal data is as essential as enjoying a croissant with your morning coffee. At TWEEZY, we are fully committed to ensuring the confidentiality and security of your information in strict compliance with the applicable legal frameworks, including:

  • The French Data Protection Act (January 6, 1978, as amended)
  • The General Data Protection Regulation (GDPR) (April 27, 2016)

As you explore the platform, whether discovering Creators or engaging with their content, rest assured that your personal information is treated with the utmost care and responsibility.

Your data is safeguarded with precision and security—comparable to the expertise of a patisserie crafting the perfect éclair.

If you have any questions or need further information about how we handle your personal data, feel free to contact us. We’re here to help, ensuring your privacy is as secure as your favorite French treat is delicious.

Who are we and how do we use your data ?
AURALES SAS, the brains behind TWEEZY, is a chill French company (officially known as a simplified limited liability thing) rocking it in the Fréjus Trade and Companies Register under number 809 565 906. You can find them at 12, Boulevard des Fauvettes, SAINTE-MAXIME, France.
And just in case you were wondering, they're all legit with the VAT number FR16953139235, SIREN 953139235, SIRET 95313923500014.

Alrighty then, let's sprinkle a bit of charm on the role of AURALES SAS (aka TWEEZY) as the mastermind behind the scenes, pulling the strings as the Data Controller for your personal data. Here's the lowdown on what we do to make your TWEEZY experience a delightful one:


To give you access to all the services offered by the Platform, in particular:
Maestro of Access: We're here to grant you access to all the cool services the Platform has to offer. It's like your backstage pass to the TWEEZY extravaganza.

Matchmaker Extraordinaire: We play matchmaker by recommending Creators/Users based on your preferences and ensuring those lovely messages from Creators reach your digital doorstep.

Guardian of Good Vibes: We keep things classy by moderating the content and messages you come across. It's like having a digital bouncer to ensure your online experience is top-notch.

Cybersecurity Superhero: Ever wonder who's safeguarding the digital fortress where your data resides? That's us! We're on duty to ensure the cybersecurity of the computer systems hosting your precious info.

Data Custodian: When it's time to bid farewell to some data or stash it away in the archives, we're on it. Think of us as the Marie Kondo of digital data.

Innovation Enthusiast: We're on a mission to make the Platform better, cooler, and more awesome. It's a continuous journey of improvement for your ultimate enjoyment.

Cookie Connoisseur: Managing cookies is our gig. We make sure those digital crumbs are doing their job to keep the Platform running smoothly.

Your Platform Buddy: From validating your account to guiding you through the wonders of TWEEZY, we're your trusty companions on this digital adventure.

So, there you have it! AURALES SAS (TWEEZY) – your data's guardian angel, matchmaker, cybersecurity guru, and all-around Platform wizard. If you ever need a digital high-five or have questions, we're just a message away.


To allow you to use our payment service providers, in particular :
Behold, the next chapter in the epic saga of AURALES SAS (aka TWEEZY), the mighty Data Controller on a mission! Here's the scoop on how we wield our digital powers to make financial magic happen for you:

Payment Maestro: We're the wizards behind the scenes, making sure our Users have seamless payment options to snag that awesome Content. It's like having your own digital wallet at the ready.

Creators' Financial Fairy Godparents: For our amazing Creators and Ambassadors, we provide the enchanting means to whisk their hard-earned income straight to their bank accounts. It's the modern-day fairy tale of getting paid for your creative endeavors.

Number Crunching Sorcery: Enter the mystical realm of internal accounting! We're here to keep the financial books in order, ensuring everything adds up and aligns with the cosmic forces of tax requirements. It's like having a magical accountant on speed dial.

So, whether you're a User shopping for captivating Content, a Creator counting your well-earned coins, or just someone who appreciates the art of financial sorcery, rest assured, we're on it.

If you ever find yourself in need of financial enlightenment or have questions about the magical world of payments, drop us a line. We're here to ensure your financial journey on TWEEZY is as smooth as a wizard's spell.

To promote our Platform, in particular:
As the mystical Data Controller, AURALES SAS (aka TWEEZY) continues its saga, here's how we sprinkle a touch of enchantment in the realms of promotion, communication, and feedback:

Promo Pioneers: Brace yourselves for the magic of promotional codes, support, and a treasure trove of useful resources. We're like the fairy godparent of deals, here to make your TWEEZY experience even more delightful.
Social Sorcerers: Ever wondered who's behind the scenes on our social networks? Spoiler alert: it's us! We're the architects of tweets, the maestros of posts, and the guardians of the comment section. Follow us for a daily dose of TWEEZY awesomeness!
Review Responders: Leave a review about us on various sites, and consider it our invitation to a cosmic conversation. We're here to respond, address your thoughts, and maybe even sprinkle a bit of digital confetti for good measure.

Whether you're in it for the promos, social chatter, or just sharing your thoughts, know that AURALES SAS is here, weaving the digital tapestry that is your TWEEZY experience.

Should you ever seek guidance, wish to unlock secret codes, or just want to chat about the latest posts, we're all ears. Your digital adventure is our priority!


To resolve any disputes and respond to request from authorities, in particular :
Hear ye, valiant users of TWEEZY, as we unveil the final chapters of AURALES SAS's epic role as the Data Controller. In the ever-evolving saga, witness how we navigate the realms of legality, user rights, and the cosmic battle against leaks:
Legal Guardians: In the vast kingdom of legal disputes, fear not! We're your trusty knights, armed with the legal code and ready to champion your cause. Whether it's settling differences or vanquishing legal dragons, we're on the case.
Rights' Champions: Behold the mighty GDPR shield! Your rights are sacred, and we're here to ensure they are honored. Should you wish to exercise your GDPR rights, consider us your champions, ready to respond to your noble requests.
Authority Allies: When judicial and administrative authorities come knocking, we stand at the gates, ready to respond. It's like having a legal squire at your service, ensuring we play by the rules of the digital realm.
Guardians of the Digital Realm: Leaks of Platform Content, beware! We're the vigilant sentinels, combating leaks on the web like knights protecting the kingdom. Your TWEEZY experience is a sacred space, and we'll defend it against the forces of information mischief.

So, whether you find yourself in the midst of a legal duel, exercising your GDPR rights, or combating digital leaks, know that AURALES SAS is here to champion your cause.

If you ever need legal counsel, have GDPR quests, or want to report a leaky situation, send forth your digital messenger. We're standing by, ready for the call to action!

Ahoy, noble denizens of TWEEZY! Before we conclude our epic tale, let's unravel the arcane wisdom of the IEL Act and the GDPR. Behold, the mystical roles of Data Controllers and Data Processors in this digital saga:
Data Controller: The Architect of Destiny
In the grand tapestry of data processing, the Data Controller reigns supreme. Picture them as the wise ruler, deciding why and how the data dances through the digital realms. They are the architects of destiny, determining the fate and purpose of every bit and byte.
Joint Data Controllers: Allies in Destiny
Sometimes, the responsibility is shared among noble souls. When two or more Data Controllers join forces to shape the destiny of data, they become Joint Data Controllers. Together, they weave a collaborative spell, deciding the methods and purposes in harmonious unison.
Data Processor: The Executor of Commands
Enter the Data Processor, a faithful servant in this digital realm. They carry out the wishes of the Data Controller, processing personal data under the watchful eye and instructions of their digital liege. Imagine them as the skilled artisans, sculpting data with precision.
So, as you journey through the realms of TWEEZY, know that AURALES SAS stands tall as the Data Controller, steering the ship through the seas of data destiny. We shape, protect, and guide, ensuring your digital adventure unfolds with grace and purpose.
Should you ever seek clarity on this mystical hierarchy or wish to delve deeper into the secrets of data governance, send forth your digital messenger. We're here, ready to illuminate the path through the digital labyrinth!


Definitions
Content: Any element shared on the Platform, be it a Creator's media item, messages through the messaging system, or any form of user-published content (text, image, video, sound, multimedia).

Data Controller: The entity, be it an individual or organization, that, alone or in collaboration, determines the purposes and methods of processing, as per Article 4 (7) of the GDPR.

Data: Personal data subject to use under this Privacy Policy.

Personal Data: Information falling under the definition of personal data according to Article 4 (1) of the GDPR.

General Data Protection Regulation (GDPR): Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27 April 2016, focusing on the protection of individuals concerning the processing of personal data and the free movement of such data, repealing Directive 95/46/EC.

Data Processor: The entity, whether an individual or organization, entrusted to process Personal Data on our behalf, following our instructions, as per Article 4 (8) of the GDPR.

User: Any individual navigating the Platform https://tweezy.io, encompassing Users, Creators, Ambassadors, or any casual internet user.

Use/To Use: Any operation commonly known as "processing" of data, as defined by Article 4 (2) of the GDPR.

Within the intricate tapestry of TWEEZY's digital realm, these terms stand as pillars, influencing the orchestration of data processing and safeguarding. Should the need for clarity arise amidst this digital lexicon, consider our virtual doors wide open for inquiries.

Furthermore, for any capitalized terms within this Privacy Policy that haven't been defined above, their meanings can be found in our General Terms and Conditions of Use. It's akin to consulting the comprehensive guidebook that unlocks the deeper meanings of the digital symphony we weave.

Feel free to reach out, and let the harmony of understanding prevail.


Why do we use your data and on what grounds ? 
Our data collection practices adhere to a principle of precision. We exclusively gather the necessary data essential for the explicit purposes outlined below:

In the pursuit of transparency and focused data utilization, we ensure that every piece of information we collect serves a specific and clearly defined purpose. This commitment is rooted in our dedication to safeguarding your privacy and fostering a trustworthy digital environment.

Should you have any queries or seek additional details about our data collection practices, our virtual doors are perpetually ajar for your inquiries.

Allow us to shed light on a fundamental aspect: the purpose guiding our processing of your personal data. The purpose is the compass directing the usage of your data, the objective we aim to achieve. It's not just a task; it's our responsibility to elucidate this purpose and demonstrate the lawfulness that underpins it.

The lawfulness of employing your personal data corresponds to the legal basis—the authorization permitting us to gather and utilize the data. These legal bases, exhaustive in their enumeration, find their dwelling in the GDPR.

We're committed to transparency, ensuring you comprehend not only the 'what' but also the 'why' behind our data processing endeavors. If you ever seek further enlightenment on these matters, our virtual chambers stand ready for your inquiries.

Main purposeDetailLegal basis

Open the digital curtains, let the spotlight shine – we're simply making the Platform available for our awesome Users! It's like rolling out the red carpet to a digital wonderland where the fun never sleeps. ?✨
  • Register Users
  • Host Content on the Platform
  • Transmit messages sent by Creators via the Platform
  • Verify the age of Subscribers and certify Creators
  • Connect Subscribers with Creators and Creators with Ambassadors
  • Answer Users' questions and requests
  • Send you the documents and information you need to use our services (e.g. for Creator Certification) by e-mail, SMS, etc.
The performance of our contracts depending on whether you are a User, Creator or Ambassador
Moderate Contents on the Platform
  • Answer Users' notices
  • Ensure the removal of illicit Content from the Platform
  • Prevent the sharing of address details on the Platform
Our legal obligation to answer notices of illicit content made on the Platform (Article 6 of the french law “LCEN”, DSA). Our legitimate interests. Performance of our contracts.

Ensure the cyber security of our IT services
  • Implement security measures to ensure the smooth operation of the IT system (applications and network)
  • Test the resilience of the IT system to cyber threats
Our legal obligation to implement the technical and organisational security measures necessary to ensure the security of your data (Article 32 GDPR).

Delete and archive data
  • Meet our archiving and data purging obligations.
Our legal obligation to delete your data when it is no longer relevant to keep it (Article 5 GDPR)

Continuous improvement of the Platform
  • Ensure the smooth operation of the Platform
  • Improve the Platform by means of interview campaigns with Users
Our legitimate interest in ensuring that the Platform performs at the highest level and is of the highest quality, in particular through visitor statistics. Your consent, where required.

Manage cookies
  • Enable Users to share content on social networks
  • Measure technical performance or ergonomics
  • Measure traffic
  • Offer personalised advertising
Our legitimate interest in guaranteeing that the Platform performs at the highest level and is of the highest quality, in particular through visitor statistics. Your consent, where required

Manage payment services for Users
  • Enable payment for subscriptions and Content on the Platform
  • Fight fraud
The performance of the General Terms and Cinditions

Return Earnings to Creators and Ambassadors
  • Transfer Earnings to personal accounts
  • Monitor the financial performance of an account
  • Hold funds until the corresponding transactions have been validated
The performance of the Terms of Sales and the General Sponsor Terms

Draw up our accounts
  • Keep the company's general accounts
  • Prepare our tax returns.
Our legal obligation to keep accounting and tax documents (Article L123-22 of the French Commercial Code and Article 1649 ter A of the French General Tax Code)

Promote our Platform
  • To send you marketing, advertising and promotional messages by e-mail, SMS or any other means of communication, in accordance with applicable legal provisions, or to suggest and advise you of goods or services that may be of interest to you.
  • Promote the Platform's brand image on social networks (advertising campaigns, etc.).
  • Contact you on our networks
Our legitimate interest in recruiting new Users

Reply to reviews you leave us on various websites
  • Provide a personalised response to online reviews
Our legitimate interest in providing solutions to Users

Manage any legal disputes
  • Prepare, conduct and follow up legal proceedings
Our legitimate interest in defending our interests before the courts

Manage your requests to exercise your rights
  • Qualify requests for rights
  • Investigate requests for rights
  • Carry out the relevant technical operations
Our legal obligation under Articles 15 et seq. of the GDPR and Articles 48 et seq. of the IEL Act

Manage requests and checks from the authorities
  • Follow up and meet requests from the relevant authorities (police, independent administrative authority, etc.)
Our obligations under the various applicable regulations (GDPR, consumer code, general tax code)

Help prevent leaks of Platform Content on the web
  • Deal with your requests when a leak of Content is detected
  • Fight against websites hosting such Content
  • Hold Users responsible for acts of infringement of Content.
Our legitimate interest in ensuring that the exclusive Content hosted on the Platform is protected. The performance of the General Terms and Conditions
Send you emails
  • Send e-mails and other alerts to Users who have requested them
Our legitimate interest in ensuring that our Users are guided in their experience on the Platform.


What data do we collect and how long do we keep them ? 
Picture it like this: To bring the magic of TWEEZY to your digital doorstep, we snag a bit of your Personal Data. But fear not, we're like privacy superheroes—collecting only what's absolutely necessary. And just like a good magic trick, we promise not to keep your identifiable data longer than the magic lasts, aka for only as long as needed for the wizardry we're up to! ??

Here are the categories of Personal Data we may use:

Main purposeCollected DataDuration
Make the Platform available to Users
For our Creators and Ambassadors:
Identification data: name, first name(s), address, telephone number, email addresses, pseudonym, date of birth, data indicated in the biography, connection token.Your name, first names, date of birth, email address and telephone number are kept for a period of 5 years from the deletion of your account. Your username, biography and connection token are kept for a period of 1 year from the deletion of your account.

Creator’s MediaMedia in your Feed are immediately deleted after deleting your account. Push and Private Media (upon an order of a Subscriber) will remain available on their account until its deletion
Identity document and facial photographThis data is kept in active base for 1 year from the deletion of your account in active base. It is kept for an additional 5 years in intermediate archiving.

Connection data: connection logsThis data is deleted 12 months after collection.

For the Users: Identification data: name, first name(s), address, telephone number, email addresses, pseudonym, date of birthYour name, first names, date of birth, email address and telephone number are kept for a period of 5 years from the deletion of your account. Your username and connection token are kept for a period of 1 year from the deletion of your account.
Your accountThe account is deleted after three years of inactivity
Identity document and facial photograph (optional)This data is kept in active base for 1 year from the deletion of your account in active base. It is kept for an additional 5 years in intermediate archiving.
The facial photograph and data created to estimate the User's age are deleted immediately after receiving the result of the estimation.
Connection data: connection logsThis data is deleted 12 months after collection.
Moderate Contents on the PlatformMedia whose lawfulness is contestedIllicit Media is kept for 6 months from the date it was made inaccessible.
Name, first name and pseudonym of the person who made the report Message containing prohibited elements (contact details, meeting proposals).For our Users: for a period of between 6 years from the report or, if applicable, the deletion of the account (3 years from the last activity on the account) it being understood that the report is kept for 6 years.

For third parties reporting Content: 6 years from the report.
Ensure the cyber security of our IT servicesAll your data hosted on the Platform, in order to ensure that access to said data is secure.Until the deletion of your account (3 years from the last activity on the account)

Delete and archive dataData that requires archiving or deletion.Data is immediately deleted.

Continuous improvement of the PlatformIdentification data: Name, first name, pseudonym.2 years from collection

Recording and minutes of video interviews we conduct with you.1 year from collection for videos and 2 years for textual recordings.

Manage cookiesLogs and connection data of Users and identification data of computer equipment; Data collected via cookies and other trackers present on our Platform.Cookies and other trackers are deleted from your terminals 13 months after they are deposited. Data collected through cookies and trackers is kept for 25 months.

Manage payment services for UsersBank data; Credit card number; PayPal email address.

Data required for invoicing
The data is kept for a period of 13 months from payment for evidentiary purposes by our payment service providers. Your PAN and visual cryptograms are not kept.

Return earnings to Creators and Ambassadors
Bank data; IBAN18 months from the deletion of your account.
PayPal email address; Data required for invoicing10 years from the end of the accounting year.
Draw up our accountsOrder descriptions (amount, nature of purchase, etc.) Your tax identification data.10 years from the end of the accounting year.
Promote our PlatformIdentification data: E-mail address, phone number, Media.In the case of emailing-sms campaigns: For as long as your account exists.

In the case of advertising campaigns: For the duration of the campaign (generally 1 to 6 months from publication).
Reply to reviews you leave us on various websitesIdentification data: Name, first name, pseudonym, content of our exchanges.Your data is not kept by the Platform.

Manage any legal disputesIdentification data: Name, first name, pseudonym, content of our exchanges. Any information relevant to the dispute.This data is kept until all legal remedies are exhausted.

Manage your requests to exercise your rightsIdentification data: Email address, name, first name, content of the request.This data is kept for 6 years from the date the request is resolved.

Manage requests and checks from the authoritiesAny information that the authority requires from us. This may include : Full name, pseudonym Presumed illegal media Billing summary Connection logs (device used, etc.) Any other information useful to the authority.This data is kept for 6 years from the time it is transferred to the competent authority.

Help prevent leaks of Platform Content on the webIdentification data : Email address, surname, first name, content of the request from the Creator whose Media has been distributed.This data is kept for 6 years from the time the request to remove the content is processed.

Send you emailsIdentification data: Email address, surname, first name, account pseudonym. Contextual data: Data relating to your journey on the Platform (e.g. assistance to certify you).This data is kept for 3 years from the last contact.


Creators’ certification
When Creators embark on the certification adventure during registration, it's a multi-step quest:

Media Marvels: Creators kick things off by uploading a bunch of cool Media on the Platform. It's like showcasing their digital prowess and setting the stage for the grand reveal.

Rejection Recovery: If, by a twist of fate, the documents face rejection, fear not! Creators can opt for a manual verification dance orchestrated by our customer relations department. Here, provided data is handled with the utmost exceptionality, hosted and processed directly by TWEEZY.

It's a certification spectacle, ensuring our Creator community is legit and ready to dazzle on the TWEEZY stage!


How can you manage the amount of email you receive? 
Ah, the Creator-User rendezvous! Here's how the magic unfolds:

Proposal Extravaganza: When a Creator is feeling inspired, they can whip up Private Media proposals and send them to a select crowd. This VIP list includes their Subscribers, past Subscribers, and Users who've shown interest—those who've Liked or Saved a piece of media, tried to subscribe, or bookmarked the Creator.Notification Symphony: When a Creator hits send, the Subscribers get a heads-up! A notification appears in the Platform's messaging realm, and a little email swoops into their inbox (the one they shared during registration). It's like a double-dose alert to ensure no one misses the Creator's digital masterpiece.
It's the art of digital connection, where Subscribers get front-row seats to the Creator's exclusive show!

In the magical realm of TWEEZY, the Creators are the maestros of their content and the guardians of User data obtained during their interactions. Here's the spellbook:
Content Custodians: Since TWEEZY doesn't control what or how often Creators send proposals, the responsibility for using User data acquired in these exchanges falls squarely on the shoulders of the Creators. This data includes, but isn't limited to, the content of messaging exchanges, User pseudonyms, or their purchase history.
Guardians of Privacy: Following the sacred scrolls of the GDPR, Creators must uphold the confidentiality of this data. They're the keepers of the digital vault, ensuring proper security measures are in place and, except in rare circumstances, refraining from passing this data to third parties.
Guiding Light: For Creators feeling a bit lost in the GDPR woods, we wave the magic wand of recommendation—reach out to a specialist advisor. It's like having a wise wizard by your side to navigate the enchanting world of data obligations.
In this dance of data responsibility, Creators craft their own destiny, ensuring the magic stays respectful, secure, and enchanting.


 
What types of data are automatically collected ? 
As you embark on your digital odyssey within the TWEEZY kingdom, we have a magical recorder capturing the footprints of your journey. Here's the lowdown:

Automatic Insights: When you navigate the realms of TWEEZY, connection data pirouettes into our server logs. This includes your IP address, a unique identifier, the operating system's secret hideout, the type of browser you wield, and the sacred pages you've graced with your presence.

Cookie Chronicles: For a deeper dive into the cookie jar, we beckon you to our Cookie Policy. There, you'll uncover the details of the cookies and other enchanting tracers that add a sprinkle of magic to your TWEEZY experience.

Consider it our way of crafting a personalized experience as you waltz through the digital wonderland!


Who are the recipients of your data? 
Only the authorised persons specified below can access User data.
  • The other Platform Users;
  • The authorised personnel of AURALES SAS (TWEEZY);
  • Service providers responsible for managing and hosting the Platform and IT system of AURALES (TWEEZY);
  • Service providers responsible for managing customer relations and moderating content;
  • Service providers responsible for managing payments;
  • Email service providers;
  • If applicable, the authorised personnel of our Data Processors;
  • Where appropriate, the relevant courts, mediators, accountants, statutory auditors, lawyers, bailiffs, debt collection agencies or police authorities in the case of judicial requisition;
  • Third parties that may place cookies on your terminals when you provide your consent
Your data will not be communicated, exchanged, sold or hired to any other person than those mentioned above. 


Who can you contact to exercise your rights? 
In accordance with the IeL Act and the GDPR, you have the following rights:
  • Right of access (GDPR article 15), rectification (GDPR article 16) and updating;
  • The right to erase your personal data (GDPR article 17), if it is inaccurate, incomplete, ambiguous, out of date, or if its collection, use, disclosure or storage is prohibited;
  • The right to withdraw your consent at any time (GDPR article 13-2c);
  • The right to oppose the processing of your data (GDPR article 18);
  • The right to oppose the processing of your data (GDPR article 21);
  • The right to the portability of the data you have provided to us, in cases where your data is subject to automated processing based on your consent or on a contract (GDPR article 20);
  • The right to file a complaint with the CNIL in France (GDPR article 77);
  • The right to decide what happens to your data after your death and to choose whether or not we pass on your data to a third party that you have designated. In the event of your death and in the absence of instructions from you, we undertake to destroy your data, except if we need to keep it for evidential purposes or to meet a legal obligation.
To flex your rights, it's as simple as sending a raven, or in our case, an email to dpo@tweezy.io, or a good old-fashioned letter to AURALES SAS (TWEEZY) at 12, Boulevard des Fauvettes, 83120 Sainte-Maxime (France).

Should you choose to prove your identity with a copy of your ID, we'll keep it company for one (1) year, or extend the VIP treatment to three (3) years if it's part of a righteous opposition. For more juicy details about your rights in France, feel free to drop by the Commission Nationale de l’Informatique et des Libertés' digital dwelling at http://cnil.fr. They're the wise sages overseeing the realm of data protection.

And remember, if you ever feel the need to sound the horn of complaint, you have the right to do so before this authority.


How do we keep your data secure? 
At TWEEZY, safeguarding your data is our superhero mission. Here's the enchanting vow we make alongside our trusty Data Processors:

Fortress of Security: We pledge to conjure every technical and organizational wizardry to secure the processing of personal data and keep your secrets safe. Guided by the IEL ACT, GDPR, and the dance of French law 2018-133, we're in it for the data security ball.
Risk-Ready Precautions: Tailoring our precautions to the nature of your data and the dancefloor risks, we're the guardians against data distortion, damage, or unauthorized third-party gatecrashers. Think physical fortress protection, personalized access with secret handshakes (a.k.a. confidential identifiers and passwords), encrypted passwords, connection logs, and more!
Eagle-Eyed Audits: Our information system undergoes regular audits, and we keep a watchful eye on service providers with access to your personal data. It's like having the data guardians conduct regular check-ups on our digital health.

Rest assured, your data's in good hands—guarded by the knights of encryption, the sorcerers of access, and the sentinels of secure connections.


Do we transfer your data outside of the European Union ? 
In our data dance, most of the magic happens within the enchanting borders of the European Union. Yet, because of the nature of our digital adventures, there might be times when your data takes a brief international trip.

Fear not, for when your data ventures beyond EU realms, we've woven a cloak of appropriate guarantees, ensuring its safety in accordance with regulations. Curious minds can unveil the details of these guarantees by sending a digital pigeon to dpo@tweezy.io or dropping a letter to AURALES SAS (TWEEZY) at 12, Boulevard des Fauvettes, 83120 Sainte-Maxime (France). We're here to keep the transparency torch burning bright!


How will you be informed of changes to the Confidentiality Policy? 
Hold on to your virtual hats! Our Privacy Policy is like a dynamic spellbook that may undergo changes, especially when the legislative winds blow or regulatory tides shift. Don't worry; we won't leave you in the dark.

For the freshest enchantments, Users can peek into the crystal ball directly on the Platform. It's where the magic of updates happens, keeping everyone in the loop with the latest twists and turns.





Terms of Service

AURALES SAS, the company behind TWEEZY, is a French entity registered as a Simplified Limited Liability Company (SAS) under the Fréjus Trade and Companies Register with registration number 809 565 906. The company's headquarters are located at 12, Boulevard des Fauvettes, Sainte-Maxime, France.

For full transparency, AURALES SAS is a legally compliant organization with the following identification details:

  • VAT Number: FR16953139235
  • SIREN: 953139235
  • SIRET: 95313923500014

Whether referred to as "the operator" or simply "TWEEZY," the company ensures a professional and secure platform for its users.

TWEEZY offers a platform where you can:

  • Access links to Creators' Products, Media, and Profiles.
  • Connect Creators and Users to share Media or purchase Products, either for free or at a fee.

By signing up on TWEEZY, you can subscribe to your favorite Creators and gain access to exclusive content they provide.

As an online platform, TWEEZY serves as a dynamic space for hosting and showcasing Media, ensuring seamless connections between Creators and Users for sharing, promoting, and engaging with content.

To ensure a consistent experience, TWEEZY operates under a clearly defined set of guidelines outlined in these General Terms of Use (GTC).

Please note that by accessing or using TWEEZY, you acknowledge and accept these General Terms and Conditions of Use (GTCU). Using the platform implies your agreement to comply with the rules, ensuring a smooth and enjoyable experience for everyone involved.

Article 1: Definitions

This section provides clarity on the terms used throughout the Tweezy platform. Below are the key definitions to help you navigate and understand the platform's functionality:

  • Account: The personal interface provided on the Platform where Users can access, manage, and utilize Tweezy’s Services. It serves as the central hub for storing and managing personal data and activity.

  • Ambassador: A User who promotes Tweezy by referring Creators or other Ambassadors using referral links, as outlined in the Sponsorship Terms and Conditions.

  • Bank Charges: Fees deducted from payments made for the benefit of a Creator, calculated as a percentage of the total amount processed, including applicable taxes and VAT.

  • Bookmark: A tool within the Platform that allows Users to save and organize content for easy access later.

  • Chat: A real-time messaging feature enabling Users to interact during Live sessions. This feature allows instant communication and engagement.

  • Commission: The percentage of a Creator's earnings retained by Tweezy as compensation for its Services.

  • Content: Any material shared by a User on the Platform, including but not limited to Media, text, images, videos, and sound files.

  • Creator: An individual or entity registered on the Platform to share Media and offer Subscriptions or other services in accordance with the General Terms and Conditions.

  • Credentials: The email address and password required to access an Account on the Platform.

  • General Sponsor Terms and Conditions: Rules governing referral activities, outlining how Users can refer others and benefit from the sponsorship program.

  • Terms and Conditions of Sale: Guidelines for purchasing Subscriptions, Private Media, Push Media, or Live Access Tickets.

  • General Terms of Use (GTU) or Contract: The framework that governs the use of the Platform, including rules and obligations for all Users.

  • General Terms and Conditions (GTC): A comprehensive document including the GTU and other annexes that collectively define the terms for using Tweezy's Services.

  • Interested User: A User who shows interest in a Creator’s content but has not yet subscribed to their offerings.

  • KYC (Know Your Customer): A verification process requiring Users to provide identification documents to confirm eligibility for certain Services.

  • Live: A real-time Media streaming feature that allows Users to engage with Creators either for free or for a fee.

  • Media: The collective term for content shared by Creators on the Platform, including images, videos, music, audio files, podcasts, text, designs, and other creative works.

  • Tweezy or the Operator: AURALES SAS, the entity operating Tweezy, registered in France (Fréjus Trade and Companies Register number 809 565 906) with VAT number FR16953139235.

  • News Feed (Feed): The personalized homepage where Users can view the latest updates and Media shared by Creators.

  • Non-Public Media: Media content that is not publicly accessible, including content reserved for Subscribers or shared privately.

  • Order: A User’s request to purchase a Subscription, Private Media, Push Media, or Tickets.

  • Parties: Refers collectively to Tweezy and its Users, or individually to one of them.

  • Platform: The Tweezy website (https://tweezy.io/) and its associated mobile applications, encompassing all features and Services.

  • Price: The cost of a Subscription, Media, or other services on the Platform, set by the Creator and paid by the User.

  • Private Media (Custom Media): Exclusive content shared privately between a Creator and a User, often tailored to the User’s specifications.

  • Profile: The Creator’s public page on the Platform, showcasing their Media, offerings, and subscription options.

  • Public Media: Content that is openly accessible on a Creator’s Profile for all Users to view.

  • Push Media: Media shared by a Creator directly with specific Users via private messages.

  • Services: The suite of features and functionalities provided by Tweezy to its Users and Creators.

  • Specification: Specific details or characteristics of Private Media agreed upon by a User and Creator as part of an Order.

  • Story: Temporary Media shared by Creators that automatically disappears after 24 hours.

  • Subscriber: A User who has purchased a Subscription from a Creator to access their exclusive Media.

  • Subscription: A paid plan that grants Users access to a Creator’s exclusive content.

  • Ticket: A pass purchased by a User to access a Creator’s Live session.

  • Tip: A voluntary monetary contribution made by a User to a Creator without any specific obligation.

  • User: Any individual accessing the Platform, including Subscribers, Creators, Ambassadors, or general visitors.

Article 2: Purpose

These General Terms and Conditions (GTC) define the agreement between TWEEZY and its Users, outlining the rights, responsibilities, and expectations for using the Platform and its features.

Key provisions include:

  1. Services for Creators: Creators' activities and obligations are governed by the General Terms of Service.
  2. Purchases and Subscriptions: Transactions involving Subscriptions or Media are regulated under the General Terms and Conditions of Sale (GTCS).

TWEEZY ensures that all legal information is presented to Users in a clear, fair, and transparent manner, fostering trust and compliance while using the Platform.

Article 3: Acceptance of the General Terms and Conditions of Use

By using the Platform and its Services, Users automatically agree to abide by these General Terms and Conditions of Use (GTCU). Users are encouraged to read the GTCU thoroughly and are advised to download, print, and retain a copy for reference.

When accessing the Platform, subscribing to content, or purchasing Media, Users affirm the following:

  1. For Legal Entities: The entity is duly registered and represented by an authorized individual.
  2. For Individuals: The individual is of legal age, possesses the legal capacity to contract, and is not subject to any form of legal guardianship or protection.

Failure to meet or maintain these conditions may result in the termination of the General Terms and Conditions of Sale (GTCS) and may lead to the suspension or deletion of the User's Account.

Article 4: Technical Specifications

By using the Platform, Users confirm that they have the necessary knowledge, tools, and equipment to access and utilize its features. This includes, but is not limited to, devices such as smartphones, computers, tablets, or any other compatible equipment.

Additionally:

  • Responsibility for Equipment: Users are solely responsible for ensuring that their devices meet the technical requirements for accessing the Platform.
  • Telecommunication Costs: Any costs incurred for internet access, data usage, or other telecommunication services required to use the Platform are the responsibility of the User.

TWEEZY does not provide hardware or internet connectivity and is not liable for issues arising from incompatible or inadequate equipment.

Article 5: Role of TWEEZY

5.1 TWEEZY as an Online Platform Operator

TWEEZY operates as an online platform, providing a space for Creators to showcase their Media and set their own pricing. The responsibility for Media publication, pricing, and compliance with relevant regulations rests solely with the Creators. TWEEZY acts exclusively as a host for this content and does not control or influence its substance.


5.2. Obligation of General Pre-contractual Information: Ensuring Fairness, Clarity, and Transparency
In its role as an online platform operator, TWEEZY operates in a neutral, clear, and transparent manner.

5.2.1. Referencing Profiles and Content
The standards for featuring and organizing Creators, along with the Media showcased on the News Feed, are outlined in a dedicated section, in compliance with the relevant regulations. You can find this information on the Platform and/or the Support Website.

5.2.2. Information on Creators’ tax obligations
In compliance with Article 242 bis of the French General Tax Code, TWEEZY commits to:
• During each transaction, provide Creators with information on applicable tax regimes and social regulations, along with reporting and payment obligations to tax authorities and social contribution bodies. Additionally, inform them about the sanctions for any breaches of these obligations (refer to Appendix 1: Information on civil and tax obligations).
• Monthly issuance of a summary detailing transactions conducted in the preceding month.
• Provide Creators with a document every January summarizing the gross amount of transactions processed through the platform in the previous year.
Creators are encouraged to refer to the General Terms and Conditions for detailed information on their fiscal and social obligations.
 
5.3. Fight against cyber threats and cyber pimping
TWEEZY places significant emphasis on combating cyber threats. To address these challenges,

TWEEZY has implemented mechanisms to counter cyber threats and cyber exploitation, which are outlined on the "Cyberprotection & Support" page found in the website footer.

To effectively counter these threats, TWEEZY is implementing:
• A de-anonymizing system for Users to offer support to law enforcement if needed and ensure accountability for all Users.
• Enhanced Know Your Customer (KYC) procedures for all Users.
• Information Technology (IT) moderation of Media and user interactions utilizing artificial intelligence tools that adhere to the relevant legal framework and TWEEZY's status as a host.
 

Article 6: Requirements for Access and Registration on the Platform

Individuals interested in joining Tweezy as a User, Creator, or Ambassador must complete the registration process outlined below.

6.1. Registration on the Platform
6.1.1. Registration as a “User”

To become a "User" on Tweezy, follow these steps:

  1. Visit the "User" tab or go to https://tweezy.io/signup.
  2. Complete the registration process by:
    • Providing a valid email address.
    • Reading and accepting the General Terms and Conditions of Use (GTCU).
Registration Information Required

When registering, Users must complete an online form with the following details:

  • Full Name
  • Email Address
  • Password

Users are responsible for ensuring the accuracy of the information provided during registration. By registering, Users gain access to the features and services available on the Platform, in accordance with the GTCU.


6.1.2. Registration as a “Creator”
To register as a Creator, the User must also register as explained in Art. 6.1.1.

To become a Creator on Tweezy, Users must first complete the registration process outlined in Article 6.1.1.


Additional Requirements for Creators

After registering as a User, prospective Creators must provide the following information to complete their profile and become eligible to publish paid content:

  • Billing Information
  • Full Company Name (if applicable)
  • Full Company Address
  • Company Registration Number
  • VAT Number (if applicable)

Certification as a Creator
  1. Submission of Information: The required details must be submitted to TWEEZY for review.
  2. Review Process: TWEEZY will evaluate the provided data to ensure compliance with its standards and requirements.
  3. Certification: Upon successful verification, the Creator will be considered “certified” and permitted to publish Media for sale on the Platform.
 

Certification is mandatory before offering any paid content. Creators must ensure the accuracy and completeness of the information provided to maintain their certification status.


6.1.3. Registration as an "Ambassador"
There is no separate registration as an "Ambassador". Any User can be considered an "Ambassador".

6.2. Access and management of the Account
Upon completion of the registration process, the User will have an Account on the Platform. Users can personalize their Account by changing their pseudonym, password, or adding a profile photo if they wish to do so. The User commits to using a profile photograph that does not violate public order and morality, infringe upon the rights of others, or breach any legal standards.

The User agrees to provide TWEEZY with accurate, truthful, and current data through their Account, ensuring it does not infringe on the rights of third parties. Any necessary updates to the data provided during registration should be promptly communicated to TWEEZY by the User. The User is fully responsible for the accuracy and currency of the data associated with the opening and management of their Account.
 
6.3. Credentials Management
The email address and password collectively constitute the User's Credentials. The User agrees to create a single Account on the Platform, except when the User is also a Creator. TWEEZY disclaims any responsibility for the detrimental effects that may arise from a single User using multiple Accounts. Users are exclusively accountable for the use of their Credentials and actions conducted through their Account, irrespective of who performs the actions using the Credentials.

If a User reveals or employs their Credentials in a manner contrary to their intended purpose, TWEEZY reserves the right to delete their Account without prior notice or compensation. TWEEZY cannot be held liable in case of identity theft. Actions carried out from a User's Account are presumed to be performed by that User since TWEEZY is not obligated and lacks the technical means to verify the identity of individuals accessing the Platform through an Account.

In the event of a lost or forgotten password, the User must promptly reset it using the "forgotten password" button and entering the previously specified email address linked to their Account. Any unauthorized use or misuse of a User's Credentials and its consequences are the sole responsibility of the User, who must promptly notify TWEEZY via email at the following address: support@tweezy.io.
 
6.4. Account Certification
The certification of the Account makes it possible to indicate the authenticity of the Account to other Users. Users may request certification of their Account under the conditions set out below.

6.4.1. User Account Certification
TWEEZY has the right to ask Users to authenticate themselves.

Users can request certification of their Account with TWEEZY by following the steps outlined below full personal details;
  • valid proof of identity;
  • safety selfie and/or submission to age verification technology;
  • telephone number confirmed by dual factor authentication;

If the account is associated with an individual or entity operating in a professional capacity:
  • The company registration certificate;
  • If applicable, the intra-community VAT number.

TWEEZY will assess the User's certification request and retains the right to reject any request that does not align with the specified criteria mentioned above.

Users are advised that TWEEZY may revoke the certification of their Account or terminate their account without notice or compensation if the User no longer meets the aforementioned criteria, especially in the event of a serious or repeated violation of these General Terms of Use. This includes instances such as:
  • Identity theft of a third party,
  • Serious breaches leading to the suspension of the Account
 
6.4.2. Creator Account Certification
The conditions under which the Creator Account is certified are described in the General Terms of Service.
 
6.5. Account Deletion
6.5.1. Deletion of the User Account
At any time, a User may delete their account in their account settings.

Any deletion of an Account is final and does not give rise to any refund, regardless of prepaid subscription periods.

6.5.2. Deletion of the Creator Account
The terms and conditions for Creators to delete their Account are outlined in the General Terms of Service.

Article 7: Description of the Services

7.1 Services Provided to All Users
Any User can explore the Platform's features by registering and subscribing.

TWEEZY's primary service is to enable registered Users to discover Creator Profiles and view the Media they publish.

Users have access to:
  • The Platform's search engine to find Media or Creators.
  • Their newsfeed.

Registered Users automatically gain access to:
  • Creators' Public Profiles.
  • Publicly available Media published by Creators on the Platform.
  • Blurred versions of Non-Public Media and Push Media published by Creators.

Users can also:
  • Like content by clicking the Like button.
  • Add Creators or Media to their Bookmarks.
Complete access to Creators' Non-Public and Private Media, as well as their Profiles, is reserved for Users who have subscribed to a Creator and paid the specified Price.
 
7.2. Services provided to Users
7.2.1. Access to Non-Public Media
Creators can share Public Media for free, and anyone can check it out.

But just because it's out there for everyone doesn't mean you can claim it as yours—Users, please don't share it elsewhere or with third parties. And remember, even though Stories might disappear, Creators are still accountable for what they post.

7.2.2. Access to Non-Public Media
General
Access to Non-Public Media
  • Non-Public Media appears blurred on the Platform.
  • To view the full, unblurred version, Users must subscribe to the Creator who shared the content.
  • Details regarding pricing and rights are clearly outlined on the Creator's profile, as determined solely by the Creator.
Creator Responsibilities

Creators are fully responsible for:

  1. Publishing their Media independently.
  2. Ensuring Non-Public Media is not distributed, shared, or broadcast on other platforms or social networks without proper payment.
User Considerations
  • Before subscribing, Users are encouraged to review the Creator’s profile to understand their content style, activity, and publishing frequency.
  • Users must adhere to the General Terms and Conditions of Use (GTCU) by not sharing or distributing subscribed content elsewhere or to third parties.
 
Access to Lives
Let's make it sound breezy and clear:

Creators can spice things up by going live on the platform! Users get automatic invites, and creators can handpick their past users or interested folks to join the party.

Now, the deets of the live show—free or paid, timings, how long it goes on—are all in the creator's hands. They'll send you an invite with all the juicy details. For paid shows, snag a ticket as per the General Terms and Conditions of Sale.

Oh, and heads up, the creator can toggle the chat on and off whenever they fancy during the live gig. Ready for some live-action fun? 

Let's keep it straightforward:
Alright, dear User, here's the deal:

Chat Etiquette:
  • Be cool. Use the chat with good vibes, courtesy, and manners.
  • Stick to the rules set by the Creator. They've got the guidelines, follow along!

Consequences of Misbehavior:
  • Break the rules, face the consequences.
  • The Creator might mute you, making your messages invisible to everyone.
  • In some cases, they can even ban you from the chat for a chosen duration.
  • Only the Creator has the power to lift the ban. So, play nice! 
 

7.2.3. Access to Messaging
Messaging is your direct line to chat with the Creator you're subscribed to. It's your space to:
  • Talk to the Creator:
Shoot the breeze, ask questions, just have a good old chat.
  • Private Media Requests:
If you've got some private content, share the love through Messaging.

Just a quick reminder: Keep it all within the platform! No swapping personal contact details, be it phone numbers, emails, snail mail addresses, or location data. Let's keep it safe and sound! 


7.2.4. Private Media Request
Gotcha! When it comes to Messaging, users subscribed to a Creator can use it to ask for some private media. Here's the lowdown:

Requesting Private Media:
  • Users can hit up their subscribed Creator through Messaging.
  • Just follow the steps laid out on the Platform or in the General Terms and Conditions of Sale.

Setting the Terms:
  • Conditions of sale and the nitty-gritty details about the private media are decided directly between the user and the creator, all within the cozy confines of Messaging.
  • If there's no specific agreement, the General Terms and Conditions of Sale take the spotlight.

Time to chat it up and get those details straight! 

Heads up, Users! Here's the scoop:

Creator's Response:
  • Brace yourself – Creators aren't obliged to respond to every user request. It's at their discretion.
Private Media Reuse:
  • Creators may recycle the private media they create on the platform.
  • As long as it's not handed out for free on the platform or elsewhere as public or easily accessible content, creators can give it a second life.
  • Quick note: Just because you get private media doesn't mean. it's a one-of-a-kind masterpiece exclusively for you, unless you and the creator have some special agreement

So, keep the expectations in check and enjoy the creative flow! 
 

7.2.5. Tips
To support the Creators, Users will have the opportunity to offer them Tips.

The tips Users generously give will be smoothly added to the Creator's account, just like any other earnings. Easy peasy! ✨
 
7.3. Services provided to Creators
The Services provided to Creators are described in the General Terms of Service.

7.4. Services provided to Ambassadors
The Services provided to Ambassadors are described in the General Sponsorship Terms.
 
7.5. Development of Services and updates
Service Development:
TWEEZY can jazz up the platform and services whenever it feels like it, all at its own discretion.
Rest assured, Users will be kept in the loop about updates needed to keep everything running smoothly during the GTCU.

User-Installed Updates:
If there's an update requiring User installation, TWEEZY will share the details—when it's available, how to install it, and what happens if you don't.
Don't procrastinate! If Users don't install within a reasonable timeframe, TWEEZY isn't responsible for any hiccups.

Service Improvements:
TWEEZY might roll out updates not crucial for the platform's survival but to enhance performance, add features, boost security, or adapt to tech/regulatory changes.
Users get a heads-up on these updates, including the effective date.

User Rights:
Users can say 'no thanks' to an update or uninstall it later if it messes with their platform access.

If a major update disrupts things, Users have up to 30 days after the update to terminate the GTCU, no strings attached.

Keep it fresh, stay informed, and enjoy the ride on TWEEZY! 
 
Article 8. Obligations of the Parties
8.1. Obligations of Users
8.1.1. Code of Conduct
TWEEZY places a strong emphasis on building trust between Creators and Users. While navigating the platform, especially when making requests for Private Media, Users commit to and guarantee that they will not violate any legal or regulatory provisions and will conduct themselves in a manner consistent with public order and morality.

Let's aim for a community based on trust and positive vibes! ✨

The User commits to maintaining politeness, courtesy, and good manners when engaging with the Creator and fellow Users. Specifically, the User agrees not to engage in any messaging or behavior that includes:
  • Content that is hateful, encourages hatred, defamatory, or contains insults or abuse.
  • Harassment in any form.
  • Advocacy or encouragement of discrimination based on race, ethnicity, religion, disability, sex, age, sexual orientation, or gender identity, including physical appearance.
Let's keep the interactions positive and respectful! ✨

The User is not allowed to make payments directly to the Creator outside of the Platform for services conducted on the Platform.

It's important for Users to note that, while respecting confidentiality obligations, TWEEZY might check the content of communications between Users and Creators upon the Creator's request.

If any confirmed abusive behavior, especially during discussions about Private Media, comes to light, it could lead to an immediate suspension of the User's Account. This is in addition to any potential legal actions or damages claimed by either the Creator or TWEEZY. Stay respectful and play fair! 

8.1.2. Use of Media
General stipulations
All the cool stuff you see on here? It's the Creator's masterpiece, and they're the captain of that creative ship. Just so we're all on the same page, putting it on the Platform doesn't mean it's up for grabs. No one else gets ownership rights or the green light to use the Creator's image mojo unless the Creator says so in writing. We're all here to enjoy and respect the artistic vibes!" ✨

So, here's the deal:

Media Use:
Use the cool stuff other Users share only for your personal browsing joy on the Platform. No commercial or professional shenanigans, please.

Keep It to Yourself:
Don't spill the beans! Resist the urge to publish, broadcast, or share any of the shared Media from fellow Users with third parties, whether on social networks or any other platform, for free or otherwise.

Hands Off the Art:
Don't be a tinkerer! No modifying, adapting, or messing with the integrity of what other Users have shared. Let's keep it as awesome as they intended. 
 
Hands Off the Goods: Downloading, sharing, reproducing, or doing anything funky with the content, excluding a casual browse on the Platform, is a no-no. It's like stepping on someone's creative toes—Creator, TWEEZY, or another User.

Consequences of Sneaky Business: Suspect someone's up to some shady business? TWEEZY might hit the brakes, suspend, or even kick out an Account, without any cashback for the User.

Breaking the Rules Penalties: If you're caught red-handed breaking the rules, you might owe TWEEZY €750 (excluding taxes) as a little reminder to play nice. Paying up doesn't mean you're off the hook. Creators still have the right to seek compensation for any damage.

Cleanup Duty: TWEEZY's got the Creator's back. If you're reposting stuff where you shouldn't, they can ask for it to be taken down pronto, whether on this Platform or any other. Easy does it! ??
 

Use of Media by Creators
In light of this, Creators have the green light to share or distribute Non-Public, Private, Push, or Live Media on any other platform, social network, or medium out there. The only catch? It's gotta come with a price tag. 
 

8.1.3. General obligations
In general, each User has the obligation to:
  • Behave fairly and as a prudent and reasonable person towards TWEEZY, the Creators and other Users;
  • Be honest and sincere in the information provided to TWEEZY and, where applicable, to other Users;
  • Not carry out any activity amounting to cyberbullying, or any other offence amounting to pimping, in accordance with Articles 225-5 et seq. of the French Criminal Code;
  • Use the Platform in accordance with its purpose as described in these GTCU;
  • Not divert the purpose of the Platform to commit crimes, offences or contraventions punishable by the French Criminal Code or by any other law;
  • Respect the privacy of third parties and in particular the Creators and the confidentiality of exchanges;
  • Respect the intellectual property rights of TWEEZY relating to the elements of the Platform;
  • Respect the property rights of the Creators over the Media;
  • Not seek to undermine the automated data processing systems implemented on the Platform within the meaning of Articles 323-1 et seq. of the French Criminal Code;
  • Not modify the information uploaded by the Operator or by another User;
  • Not use the Platform for the mass sending of unsolicited messages (advertising or other);
  • Not disseminate data that has the effect of decreasing, disrupting, slowing down or interrupting the normal operation of the Platform;
  • Not disclose in an unauthorised manner personal and/or confidential information of third parties, including Creators and other Users, including the surnames, first names, addresses, social media, telephone numbers, email address of natural persons identified by pseudonyms, or any other element allowing their identification, or infringing their privacy.

In compliance with the legal and regulatory provisions in force and in accordance with the Law of 29 July 1881 relating to freedom of the press, the User undertakes not to broadcast any message or information:
  • Constituting wrongful disparagement targeting the Operator or Users of the Platform;
  • Contrary to public order and morality;
  • That is insulting, defamatory, racist, xenophobic, revisionist or damaging to the honour or reputation of others;
  • Inciting discrimination or hatred against a person or group of persons on the basis of their origin or belonging or not belonging to a particular ethnic group, nation, race or religion;
  • Threatening a person or group of persons;
  • Of a paedophilic nature;
  • Inciting the commission of an offence, a crime or an act of terrorism or advocating war crimes or crimes against humanity;
  • Inciting suicide;
  • Allowing third parties to directly or indirectly obtain pirated software, software serial numbers, software allowing acts of piracy and intrusion into computer and telecommunications systems, viruses and other logical bombs and, in general, any software or other tool making it possible to infringe the rights of others and the safety of persons and property;
  • Of a commercial in nature (prospecting, soliciting, prostitution, etc.).
 

8.1.4. Reporting
In the ongoing battle against illegal content, TWEEZY has some nifty tech tools to sniff out anything fishy before it hits the platform. While these tools are pretty smart, they're not foolproof, and TWEEZY can't monitor everything all the time.

But don't worry, if anything slips through the cracks and turns out to be illegal, TWEEZY's got a speedy notification system to zap it out of existence ASAP. If you spot something wonky that violates the rules or the law, be the superhero and shoot a message to TWEEZY at support@tweezy.io. Let's keep the digital playground safe and sound! 
 

8.2. Obligations of TWEEZY
8.2.1. General stipulations
Above all, in accordance with the Law for Trust in the Digital Economy, as a host, TWEEZY has an obligation to contribute to the prevention of the dissemination of the offences referred to in the  fifth, seventh and eighth paragraphs of Article 24 and Article 24 bis of the Law of 29 July 1881 on freedom of the press and Articles 222-33,222-33-2-3,225-4-1,225-4-13,225-5,225-6,227-23 and 227-24 and 421-2-5 of the French Criminal Code.

Playing By the Rules: TWEEZY reports any flagged illegal activities promptly to the authorities.

No Magic Tricks: TWEEZY does its best to keep the Platform running 24/7, but the internet isn't flawless, so there might be hiccups.

Refund Avenue: If the Platform takes an extended break within a month, Users can email support@tweezy.io for a Subscription refund.

Full Disclosure: TWEEZY, as the online platform maestro, commits to keeping things transparent and fair, offering Users clear info about how things work. Let's keep it real in the digital realm! 
 

8.2.2. Anti Slavery Policy and Content Policy
TWEEZY has got its policies in check with a Content Policy and Anti-Slavery Policy, both accessible on the Platform. Users are encouraged to give them a read.

To ensure these policies are followed:

Illegal Content Screening:
  • An AI buddy checks all uploaded Media before it hits the platform, preventing the publication of anything shady.

Age Verification for Creators:
  • Creators prove their age with an ID and a selfie. AI, managed by a third party, takes care of processing and hosting this info.

Consent and Majority Verification:
  • Creators vouch that their Media doesn't feature third parties without consent.
  • If there are multiple folks involved, Creators might need to provide proof of consent (image rights and distribution authorization).
  • Agencies representing creators need a legit contract, including image rights transfer and distribution authorization.

Age Verification for Users:
  • Users declaring their age during registration get a double-check with AI when accessing explicit content, analyzing real-time facial features.
  • If there's any doubt, Users can contact support to prove their age.

Random Checks and Content Reporting:
 
  • TWEEZY does random checks and takes quick action on reported content that might be illicit.
  • Users can hit the report button on any Media for potential deletion, especially for blatantly illegal content, or request removal from the Creator.

Stay safe, play fair, and let the digital vibes flow! ??

8.2.3. Legal warranty of conformity
Consumers, as Users, get the legal perks outlined in Articles L.224-25-12 et seq. of the French Consumer Code.
All the nitty-gritty details about what's covered and how the legal warranty of conformity works are laid out in the Appendix attached. Happy reading! 
 

Article 9. Liability
9.1. TWEEZY’s liability
9.1.1. General principles

TWEEZY shall not be held liable, in particular:
  • If access to the Platform is temporarily impossible for technical maintenance operations or updating of the published information. Users acknowledge that TWEEZY cannot be held liable in the event of malfunctions or interruptions of said transmission networks;
  • In the event of malfunctions or interruption of the User's computer equipment;
  • In the event of viral attacks or unlawful intrusion into an automated data processing system;
  • In case of abnormal use or illegal exploitation of the Platform by a User or a third party;
  • Regarding the content of third party websites to which hypertext links present on the Platform refer;
  • With regard to the Media published or communicated by Users, as well as to the Lives broadcast by them;
  • With regard to the performance of the referral contract concluded between the Ambassador and a Creator or another Ambassador;
  • In the event of non-compliance with these GTCU attributable to Users;
  • In the event of delay or non-performance of its obligations, when the cause of the delay or non-performance is related to a case of force majeure as defined in these GTCU;
  • In the event of an external cause not attributable to TWEEZY;
  • In the event of a Creator's breach of the applicable regulations and in particular the professional or ethical rules of its profession;
  • In the event of unlawful action by a User, or contractual non-performance by a User, and more particularly in the event of contractual non-performance of the contract concluded between the User and the Creator;
  • In the event of non-payment of the Price of the Subscription or the Price of the Media by the User.

If the Platform gets a wild ride from abnormal or illegal use, the User is the solo captain steering that ship. Any damage caused to third parties and the fallout from related claims or actions? Yep, that's on the User. Take care out there! 

9.1.2. Host Status
Users are aware that TWEEZY operates as a host under Article 6 I 2° of the Law of 21 June 2004 for Trust in the Digital Economy (LCEN). Consequently, TWEEZY has the authority to remove any reported Media it deems blatantly illegal under Article 6 I 2° of the LCEN.
To report blatantly illegal content, Users or third parties can use the "..." symbol on the Content or send an email to support@tweezy.io. For the notification to be valid, it must comply with the requirements outlined in Article 6 I 5° of the LCEN. 

In accordance with Article 6 I 5° of the LCEN, in order to be valid, the notification must include the following:
  1. The date of the notification;
  2. If the notifier is a natural person: their surname, given names, profession, domicile, nationality, date and place of birth; - if the applicant is a legal person: its form, name, registered office and the body representing it legally;
  3. The name and home address of the recipient or, if a legal person, its corporate name and registered office;
  4. The description of the disputed facts and their precise location;
  5. The reasons why the content must be removed, including the mention of the legal provisions and the justifications of facts;
  6. A copy of the correspondence addressed to the author or publisher of the disputed information or activities requesting their interruption, withdrawal or modification, or the justification that the author or publisher could not be contacted.

9.1.3. Disputes between Users
When a Creator uses the Platform to showcase their Media, they're basically waving the TWEEZY brand flag. The Creator gets that if they don't play by the rules laid out in this Contract, it could cast a shadow on TWEEZY.
If there's a tiff between a Creator and a User, they can hash things out using Messaging. TWEEZY encourages Users to try their best to patch things up amicably. If they hit a roadblock, they can each ring up TWEEZY Customer Support. TWEEZY, acting on behalf of the Creators, steps in to play peacemaker and proposes a solution.
Whatever solution TWEEZY suggests is the final say for both the Creator and the User. Let's keep the vibes positive! 

9.2. The User's liability
9.2.1. General
The User takes the driver's seat when it comes to using the Platform and the Media, and they're totally cool with that. Heads up: TWEEZY, on behalf of the Creators, has the job of making sure any Media posted by Users on other sites, platforms, or social networks against these GTCU rules gets the boot.
Play fair, folks! 

9.2.2. Account Suspension
If a User seriously messes up, especially if it's a repeated thing, TWEEZY can swiftly hit the pause button on their Account. The User gets the memo through an email to the address they gave when signing up.
Now, if someone has been in the "time-out corner" multiple times in the last three years, TWEEZY has the authority to give them the boot—Account deleted and banned from the Platform. It's worth noting that the rules for suspending a Creator's Account are covered in the General Terms of Service.
When an Account gets suspended, it's lights out for accessing any content—Subscriptions or Media. And nope, there's no compensation on the table. Let's all play nice to keep the good vibes going! 

9.2.3. Account Deletion
Any suspension of an Account may give rise, automatically and without delay, to the immediate termination hereof resulting in the final closure of the associated Account, in the event that:
 
  • the contractual breach on which the suspension is based is of such seriousness that it would prevent the continuation of the contractual relationship. In particular, the following shall be considered as grounds for immediate and automatic termination:
    • any identity theft by a third party;
    • any request for payment outside the Platform; 
    • any request to a Creator for postal, telephone or electronic contact details (email);
    • any judicial requisition received relating to the actions of the User;
    • any invitation to a User to use another competing platform of TWEEZY;
    • any infringement of the intellectual property rights or image rights of a third party;
    • any attitude disparaging the Operator;
    • any request for a physical meeting with a Creator;
    • the accumulation of several warnings over a period of less than three (3) months.
  • it is proven that the User has been guilty, through the Platform, of an attempt to commit a crime or an offence punishable by criminal law;
  • no satisfactory response is provided by the User within ten (10) days of notification of the suspension decision.
Closing the curtain on the GTCU and bidding farewell to the Account is like a domino effect—it automatically terminates any ongoing Subscriptions and their associated General Terms and Conditions of Sale. Plus, access to any previously snagged Media is off-limits from that point forward. It's a wrap! 

 
Article 10. Force majeure
TWEEZY catches a break if it can't pull off one of its duties due to a force majeure event. In the contract world, force majeure is when something totally out of TWEEZY's control happens—something it couldn't have predicted when signing the agreement, and something that can't be dodged with some clever moves.
If the hiccup is temporary, TWEEZY can hit the pause button on the obligation until things clear up, unless the delay is so long that it's game over for the Contract. If it's a permanent roadblock, the Contract gets axed automatically, and both parties are off the hook from their obligations, following the rules laid out in the French Civil Code (Articles 1351 and 1351-1).
And if one of these curveballs comes TWEEZY's way, it'll give the User a heads-up as soon as possible. Life's full of surprises, after all! 


Article 11. Intellectual Property
11.1. Intellectual property of any User

The User generously hands over, for free and on a non-exclusive basis, all their intellectual property rights linked to the Content, especially any Media they might toss onto the Platform. Here's the breakdown:
  • Right of Representation:
    • TWEEZY gets to showcase, share, and broadcast the Content—whether internally or externally, for communication purposes (like on TWEEZY's social networks), advertising, or promotions. Basically, any way TWEEZY sees fit.
  • Right of Reproduction:
    • TWEEZY can create as many copies or duplicates of the Content as it wants, using any known or unknown technical methods.
  • Right of Adaptation:
    • This one comes with a side of moral rights. It means TWEEZY can tweak, change, or modify the Content in any way, shape, or form—no limitations on formats, colors, materials, or the addition of text, legends, recordings, or anything else needed to polish up the photos.
This handover is a global affair and lasts as long as the User is registered on the Platform, purely for the smooth operation and promotion of said Platform. Just to be clear, this doesn't include any rights to pass the baton to others (no sub-licensing), or to give away, grant, or license to third parties for a fee, without the Creator's green light (except for Subscriptions or Media sales through the Platform). 

11.2. Intellectual Property of Creators

The Media, whether it's the everyday variety or the exclusive Private Media cooked up by Creators, stays firmly in the Creator's ownership lane. Creators vouch that they hold all the intellectual property and, if applicable, image rights for the Media they flaunt on the Platform.
Just so it's crystal clear: when Users check out the Media on the Platform, including through Messaging, it doesn't hand over any ownership rights to them. Unless the Creator gives a thumbs-up beforehand, there's no claim to ownership by Users.
In the unfortunate event of a counterfeit or an image rights infringement, TWEEZY isn't in the hot seat. It's just the host, after all, for the Media the Creators put out there. 

11.3. Intellectual property of Users
The Media that Users put up on their Profile or share as Private Media with Creators? Yeah, that stays snugly in the Users' property box. It's exclusively theirs, no questions asked. ??

11.4. Intellectual Property of TWEEZY
The User tips their hat to TWEEZY's intellectual property rights over the Platform, its components, and related elements, and promises not to throw any challenges at these rights.
Everything like trademarks, logos, slogans, graphics, photos, animations, videos, software, and text on the Platform (except for User-published Media) is the exclusive intellectual property of TWEEZY.
Without explicit permission, Users can't pull off these moves:
  • Reproduce, copy, or represent all or part of the Platform.
  • Translate, adapt, modify, or create derivative works from any chunk of the Platform.
  • Mess with the insides by decompiling, disassembling, or reverse engineering.
  • Get into the business of distributing, broadcasting, selling, renting, loaning, or generally exploiting any section of the Platform.
Absolutely, copying or representing the Platform or its Media without TWEEZY's nod is a big no-no. Messing with these rules might land you in some legal hot water under the French Intellectual Property Code. So, let's keep it clean and stick to the playbook! ⚖️

As a database producer, TWEEZY lays down the law:
  • No yanking out a substantial chunk of the Platform or its database, including the Media, whether it's a permanent or temporary move, using any means or form.
  • No throwing a substantial part of the Platform or its databases, including the Media or database, out to the public for reuse in any form.
  • And definitely no reproducing, extracting, or reusing the Media or other content on the Platform through any means, even if it involves techniques similar to scraping.

By saying "I do" to these GTCU, Users are basically tipping their hats to TWEEZY's intellectual property rights and committing to playing by the rules. 
 
The Operator dishes out a special invite to Users—an exclusive, personal, and non-transferable license that gives them the green light to use the Platform and its information, all in line with these GTCU.
This license is like a global passport, valid for the entire world and sticking around as long as this Contract is in play. All Users need to do is pay up the sums they owe under these GTCU and/or GTS.
But, here's the catch: this license doesn't cover any other use of the Platform and its Media. If Users want to step outside the license's boundaries, they'll need to get a special invite from the Operator. 
 

Article 12. Communication
Users promise to play nice and avoid using TWEEZY's distinctive signs, including the name "TWEEZY," on the Platform or any other website, content-sharing platform, or social network.
This includes steering clear of hashtags directly or indirectly associated with erotic, pornographic, or illicit content. Just a friendly reminder: it's a no-go for any User, whether they're a Creator, Ambassador, or just your average User, to post Media from the Platform on the internet. Let's keep it classy and respectful! 


Article 13. Protection of personal data

In the realm of personal data, TWEEZY wears the hat of the data controller. The ins and outs of how TWEEZY handles personal data are laid out in full detail in the Platform's Privacy Policy, conveniently hanging out in the footer of the Website.
And when it comes to cookies doing their thing on the Platform, Users are welcome to take a peek at the Operator's Cookie Policy, just a hop and a skip away on the Platform's home page. 
 

Article 14. Use of User data
TWEEZY might put the data it collects about a User's activity to good use, aiming to spruce up the Platform and offer tailored suggestions for Media or Creators on their Feed.
Fear not, though, because this data will be treated like prized Confidential Information—safely hosted and guarded with care. 
 

Article 15. Assistance and Support
Need some help with the ins and outs of the Platform? Head over to the Support section at https://support.tweezy.io —it's packed with answers.
If you've got a specific question or claim about using the Platform, here's the playbook:
  • Shoot an email to support@tweezy.io.
  • Good ol' pen and paper works too; send it to AURALES SAS, 12, Boulevard des Fauvettes, 83120 Sainte-Maxime, France. 
 
Article 16. Validity of the GTCU
Should any part of these GTCU be deemed null, illegal, or unenforceable under applicable laws, regulations, or a court's res judicata decision, it won't tarnish the validity, legality, or enforceability of the other provisions—those stay golden.
To keep things shipshape and consistent, if a provision bites the dust, the Operator pledges to cook up a fresh one that aligns with the initial clause's intent, following the legal and regulatory guidelines pronto. Just so we're clear, these tweaks don't give Users a free pass to disregard the General Terms and Conditions of Use. ⚖️


Article 17. Modification of GTCU
These GTCU have your back as long as you're surfing the Platform.
Keep an eye out, though— the Operator might shake things up from time to time, especially to stay in sync with the ever-evolving laws and regulations. But don't worry, you'll get the 411 on any changes to these General Terms and Conditions of Use. The ones that matter? The ones that are live and kicking when you're navigating the Platform. 


Article 18. General Provisions
Just because one Party hasn't thrown a spotlight on a clause in these GTCU, be it a long-term or short-term decision, doesn't mean they're giving it the cold shoulder.
If there's a head-scratcher between the titles of the articles and the articles themselves, the titles take a back seat. Clarity trumps confusion. 
 

Article 19. Jurisdiction and Applicable Law
THESE GTCU, AS WELL AS THE RELATIONSHIP BETWEEN THE USER AND TWEEZY, ARE GOVERNED BY FRENCH LAW. IN THE EVENT OF A DISPUTE, ONLY THE FRENCH COURTS WILL HAVE JURISDICTION.

19.1. Provisions applicable to Users who are consumers
If there's a beef about the sales contract or services that couldn't be hashed out through a previous complaint with TWEEZY, the Consumer can bring in a mediator. It's a no-cost gig.

Here's the lowdown: The Party wanting mediation shoots a registered letter to the other Party, spelling out the nitty-gritty of the beef. But here's the kicker—mediation isn't compulsory. Either TWEEZY or the User can bail on it whenever.

To kick off mediation, hit up the National Association of Mediators (ANM). Drop them a line at 62 rue Tiquetonne 75002 PARIS, France, or slide into their inbox using the online form at www.anm-conso.com.
Important note: Going for mediation or any kind of friendly dispute resolution isn't a must. You can call it quits at any point, and it won't strip you of the right to take things to court. ⚖️

IN THE EVENT THAT MEDIATION FAILS OR IS NOT CONTEMPLATED, THE DISPUTE THAT MAY HAVE GIVEN RISE TO MEDIATION SHALL BE REFERRED TO THE COMPETENT COURT DESIGNATED ABOVE.

19.2. Provisions applicable to Users who are professionals
Before jumping into the ring with an arbitrator or taking things to court, let's try to keep the peace. If you're caught up in a disagreement, hit up TWEEZY's Customer Service first at support@tweezy.io.

If the waters are still choppy, here's plan B: a mediation procedure. It's all about finding common ground in good faith. The Party that wants to dance the mediation waltz has to shoot a registered letter to the other Party, spelling out the beef.

Just remember, mediation isn't a must. Either TWEEZY or the User can pull the plug whenever they want. If mediation falls flat or isn't on the cards, it's time to bring in the heavy hitters—the competent court mentioned earlier will take the reins. ⚖️

Appendix 1 - Legal Warranty of Conformity for Users who are consumers
Let's break down the warranty scene for you. In addition to any snazzy commercial warranties TWEEZY might throw your way for specific services, you've got some legal backup under the French Consumer Code (Articles L.224-25-12 and company). ?️
Now, when TWEEZY delivers the goods, they better match what you signed up for (as per Article L.224-25-12). If not, you've got the green light to report any hiccups right when the service rolls out, following the timeframes laid out in the General Terms and Conditions of Use.
This warranty even has your back if things go south due to the Service not playing nice with your digital setup. ??
    • when it has been carried out by TWEEZY or under its responsibility; or
    • when it has been carried out by the User, provided that it results from shortcomings in TWEEZY's instructions.

In this respect, pursuant to Articles L.224-25-13 and L.224-25-14 of the French Consumer Code, the Service is compliant if:

1° It corresponds to its description, type, quantity and quality, [...] with regard to any characteristic provided for in the Contract (Article 5) or that the User can legitimately expect for Services of the same type, in view of the nature of such Services, as well as to public representations made by TWEEZY or any person upstream in the chain of transactions, including in advertising or on the labelling;
2° It is suitable for any special use sought by the User, brought to the attention of TWEEZY at the latest at the time of conclusion of the Contract and which the latter has accepted;
3° It is delivered with all accessories […] that must be provided in accordance with the Contract or that the User can legitimately expect;
4° It is updated according to the Contract and what the User can legitimately expect;
5. It is fit for the usual intended use of a Service of the same type […];
6° It has the qualities that TWEEZY presented to the User in the form of a trial or preview version, before the conclusion of the Contract;
7° It is provided according to the most recent version available at the time of conclusion of the Contract, unless otherwise agreed by the Parties;
8° It is provided without interruption throughout this period.

TWEEZY has some leeway when it comes to public representations mentioned in the first point. The company is not obligated by these representations if it can prove:
  1. Lack of Knowledge: TWEEZY neither knew about these representations nor could have reasonably known about them.
  2. Correction of Representations: If, at the time of Contract conclusion, any public representations had been corrected in a manner similar to the initial representations.
 
  1. No Influence on Decision: If these public representations wouldn't have influenced the User's decision to make the purchase.

Users are not allowed to contest the compliance of the Service by pointing out a defect in specific characteristics if they were explicitly informed about these deviations and gave separate consent at the Contract's conclusion. In such cases, the Service might have planned interruptions, aligning with the provisions in the General Terms and Conditions of Use.
During the entire contractual period of Service provision, TWEEZY is responsible for providing evidence of the Service's compliance.

TWEEZY is not responsible for any non-compliance directly attributable to the incompatibility between the Service and the Customer's digital environment and that the User had been previously informed by TWEEZY of the technical compatibility requirements. As such, the User must cooperate with TWEEZY, to the extent reasonably possible, in order to establish whether or not the non-compliance is caused by the incompatibility in question. In the absence of cooperation, the User shall bear the burden of demonstrating the non-compliance of the Service.

In the event of non-compliance, the User is entitled to have the Service brought into compliance or, failing that, to a price reduction or resolution of the price in accordance with Articles L. 224-25-17 et seq. of the French Consumer Code. Moreover, the User has the right to suspend payment until TWEEZY complies with its warranty obligations under the conditions of Articles 1219 and 1220 of the French Civil Code.

Compliance remediation work takes place free of charge, without undue delay according to the Customer's request and without major inconvenience to the Customer, taking into account the nature and the intended use of the Service. It is not liable to pay for the use of the Service during the contractual period during which the Service was non-compliant.

TWEEZY may refuse the compliance remediation work if it is impossible or entails disproportionate costs in particular with regard to:
    • the value that the Content would have had there been no non-compliance;
    • the extent of the non-compliance.

This refusal shall be subject of a reasoned decision in writing or on any durable medium addressed to the User. When these conditions are not met, the User may, after formal notice, continue the forced execution in kind of the compliance remediation work.

The User has the right to a price reduction or to the termination of the Contract (unless the non-compliance is minor) in the cases and in the manner provided for in Article L.224-25-20 of the French Consumer Code, that is to say, in particular, in the event of refusal of compliance remediation work or failure by TWEEZY to comply, in accordance with the aforementioned article.
The User is not required to request prior compliance remediation work when the non-compliance is so serious that it justifies the immediate reduction of the price or termination of the Contract.

The User shall inform TWEEZY of their decision to obtain a price reduction or the termination of the Contract.

The price reduction shall be proportional to the difference between the value of the Service provided and the value of the Service free from defects.

TWEEZY shall refund the User and return any other benefit received under the Contract as soon as possible and no later than fourteen (14) days after notification of the decision to terminate the Contract or to obtain the price reduction. Unless expressly agreed by the Customer and at no additional cost, the refund will be made using the same means of payment as that used for the purchase.

In the event of termination of the Contract, the User shall refrain from using the Service or making it accessible to third parties.

TWEEZY shall return to the User, free of charge and within a reasonable time, in a commonly used and machine-readable format, any content provided or created by the User during their use of the Service (other than personal data), unless such content:
 
  1. is of no use outside the context of use of the Service;
  2. relates only to the Customer's activity when using the Service; or
  3. has been aggregated by TWEEZY with other data and cannot be disaggregated or can only be disaggregated with disproportionate effort.

TWEEZY undertakes to use the content provided or created by the User (other than personal data) only if it has been generated jointly with other customers and if other customers can continue to use it.

The provisions of this Article shall be without prejudice to the award of damages.

 
Appendix 2 - Civil and tax rights and obligations of Users

As an online platform, TWEEZY wants to support all Users in the best possible way in their use of the Platform.
As such, TWEEZY wishes to inform any Creator who generates income on TWEEZY of its civil and tax obligations, related to the generation of income through the Platform.
In this case, all relevant information on the subject is compiled in educational sheets recalling the rules applicable to the declaration of income and the payment of social security contributions.

This information may be consulted at the following addresses: The following fact sheets for Creators and Ambassadors are also available in French at the following addresses:
In terms of payment of VAT, Creators and Ambassadors are invited to consult the information provided by the French authorities: https://www.impots.gouv.fr/professionnel/je-recherche-les-regles-de-territorialite-tva-page-en-cours-de-creation.  

As regards social protection, this income must be able to give rise to health insurance or pension rights. The same applies to taxation: the income generated must be subject to tax.
We remind you that the explanations above are given for information only and do not replace the reading of legislative texts, administrative comments and French case law. We also insist on the fact that the rules set out above are likely to change (in particular the different thresholds that are reassessed each year) and that each User of the Platform is solely responsible for their legal obligations, including tax and social security obligations.
In addition, the tax authorities and social security funds are able to complete this information and answer any questions.
In case of doubt, TWEEZY therefore recommends that Users contact their tax centre, social security fund or a specialist advisor.